Contact Us

1. We offer a 30 day warranty on all products.
   
   
2. All DishMonkey shipping is FREE and is shipped EXPRESS via Canada Post Express. Canada Post Express DOES NOT DELIVER ON WEEKENDS (Mon-Fri only - sorry). However, Replacements for returned products found to be in working order will be charged a $10 shipping fee to send the replacement product
   
   
3. Our Stock arrives on a weekly basis, so if we are out, just check back the next day - chances are it will be in shortly. The web site will prevent you from ordering out of stock products so that you can be assured that what you did order will not be delayed awaiting the arrival of stock.
   
   
4. Please wait at least 2 days after placing your order before inquiring about its status. Remember, you can check its status by clicking on "check order status" above. It sometimes takes a day or so after your order has shipped before the tracking number will show up in the Canada Post Express database.
   
   
5. DishMonkey does not offer any additional discounts other than what is listed. We keep our prices as low as possible (don't forget, shipping is FREE!).
   
   
6. If you don't see a product advertised, we aren't selling it (even if we did before - sorry)
   
   
7. We won't ship COD to a business address
   
   
8. A Return Form MUST be filled out for ALL RETURNS (see 'Returns' link above) and envelopes must be clearly marked with a return ID number and return address
   
   
9. If you are getting cookie errors when attempting a payment transaction, please make sure your browser settings are correct... Cookie Settings.
   
   
10. Ok, if you still need to ask a question, click below...

Sales Information
Please send an email to... sales@dishmonkey.com

Support Information
Please send an email to... Visit www.google.com for more info

Returns Information
Please send an email to... returns@dishmonkey.com